We are still open and are here to serve you

Whilst our offices are temporarily closed to the public we continue to support local people and businesses in Darlington, Durham, Hambleton and Richmondshire.

Why not join the ever growing group of people we are helping to get through the lockdown. Get in touch – we would love to hear from you.

How to get in touch:

For general enquiries: call 07572 888084 or email  contactus@darlingtonmind.com (South and West of County Durham and Darlington) or call 01609 780758 or email NYTeam@darlingtonmind.com (Hambleton and Richmondshire) Dedicated Durham team email durhamteam@darlingtonmind.com

How can we help?

Please see details below including direct service contacts:


Affordable, professional, accessible, confidential and responsive telephone and video counselling: email counselling counselling@darlingtonmind.com or call 07572 888084

Young Peoples Listening and counselling line

Ages 11 to 18 – here to listen and help if you like it, non-judgemental, friendly, confidential – call 07432 843161 with confidence (weekdays) or email: crew@darlingtonmind.com

Or other children’s services: email childrensservice@darlingtonmind.com

Young people – Overcoming anxiety during the Covid-19 lockdown: – A Guide

Loss and bereavement support

Helpline and counselling service call 07377 910377 (weekdays) or email supportline@darlingtonmind.com

Dealing with loss, bereavement and grief:  – A Guide

Supported living

Housing solutions for people with mental health conditions – space available now subject to status – email housing@darlingtonmind.com for an application form

Support for carers

Practical and emotional support for carers and vulnerable older people – email: services@darlingtonmind.com

Also see:

County Durham and Darlington Carers Support https://www.dccarers.org/our-services-12/darlington/carer-support.html

Hambleton and Richmondshire Carers Centre https://hrcarers.org.uk

Support for Business

Expert advice including free Health and Wellbeing diagnostic assessments, affordable counselling for staff, coaching and helpline for managers, training, developing emotional resilience within your workforce: email businesssupport@darlingtonmind.com or workforce development: email workforcedevelopment@darlingtonmind.com Or for another training needs: email training@darlingtonmind.com

Free prescription collection service

email: services@darlingtonmind.com – do you need help to collect your prescriptions? Signed permission required. All staff involved have been fully trained, vetted, carry picture ID and hold an enhanced DBS check. Darlington and Northallerton.

Video chat and support groups

email: crew@darlingtonmind.com – talk with likeminded people in a supportive, safe and confidential online environment. Free service

Book free daily Welfare calls

For individuals we are offering free welfare calls to see how you are, to listen and provide emotional and practical support if you need it – families can be reassured that there’s someone else who can keep in touch with their loved ones plus free Befriending calls email: crew@darlingtonmind.com  (County Durham and Darlington) or NYTeam@darlingtonmind.com  (North Yorkshire)

Free mini-bus hire (with driver)

email: services@darlingtonmind.com – if you need help to transport supplies – we can help – free of charge but donations towards fuel would be appreciated. Unfortunately we cannot carry people at this time during to social distancing regulations.

If there’s other support you need but it isn’t listed above please get in touch – we can guide you to someone who can help.

We hope you all keep safe and well at this difficult time. Stay tuned for updates via this website on new services and information on when our buildings will re-open.

Our sincere thanks to all our funders and fundraisers for your unwavering support.

#mentalhealthawareness week


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Darlington Mind

For Better Mental Health

Welcome to Darlington Mind.
We believe that good mental health is just one aspect of general well being.
We are dedicated to helping you achieve and maintain good mental health and overcome the barriers which prevent you enjoying life