If you are aged between 11 and 18 or you are a parent or family member, we are here to listen and help you in a non-judgemental, friendly and supportive way.

Children and Young People - If you are feeling stressed, unhappy, worried, or just need someone to listen to you, this line is for you. We also offer confidential support and advice if you need it.

Parents and Families - We can provide support, information and advice on a variety of topics relating to children and young people aged 11-18; how to support them, emotional distress, behaviour, mental health and well-being. You don't have to know the "right" questions to ask. Just call. We are here to listen whenever you need us.

What can I expect?

  • Confidentiality
  • A professional approach
  • Expert support
  • Information and Advice
  • A listening ear

Our skilled and experienced staff are there to help you when you feel down or alone, so please do not feel you have to carry on by yourself, we're here to support you and will.

  • Listen to what you have to say
  • Not make judgements about you
  • Work with you to find a way to cope with life’s challenges

How can I access this service?

If you are 11 - 18, 19 - 65, Over 65, living in County Durham, Darlington, Hambleton, Richmondshire, you can access support or request more information by:
Telephone: 01325 283169 or Mobile 07432 843161

Session Fees

Free of charge - Please email or telephone us for further information.

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